Samsung Heat pump fault E904

Water tank sensor short/open

Heat pump

What it means

Water tank sensor has a short circuit or open circuit condition

Likely causes

  1. Water tank sensor wiring disconnected
  2. Water tank sensor short circuit
  3. Water tank sensor open circuit
  4. Sensor connector corrosion

Where to start

  1. Check water tank sensor connector for loose or corroded connections
  2. Measure sensor resistance with multimeter
  3. Inspect sensor wiring for damage or breaks

The full answer, free

  • 3 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 85), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Samsung manual for the Heat pump. Check the model on the data plate before you order parts.

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