Viessmann Vitodens 100-W fault 464

Burner in a fault state

Gas boiler

What it means

Ionisation current too low during calibration; differential compared to previous value not plausible.

Likely causes

  1. Ionisation current too low during calibration
  2. Differential compared to previous value not plausible
  3. Dust in ventilation air (e.g. from construction work)
  4. Flue gas recirculation
  5. Condensate backup

Where to start

  1. Check ionisation electrode and connecting cable
  2. Check plug-in connections for loose contacts
  3. Check whether there is a lot of dust in the ventilation air (e.g. from construction work)

The full answer, free

  • 14 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 84), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Viessmann manual for the Vitodens 100-W. Check the model on the data plate before you order parts.

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