Viessmann Vitodens 100-W fault 517

Normal operation, remote control not functioning

Gas boiler

What it means

Appliance operates normally but the remote control is not functioning, due to lead break, PlusBus cable issue, incorrect appliance address, or faulty remote control.

Likely causes

  1. Lead break
  2. PlusBus cable fault
  3. Incorrect appliance address set
  4. Remote control faulty

Where to start

  1. Check setting in the commissioning assistant and correct as necessary
  2. Check remote control cable
  3. Check remote control subscriber number

The full answer, free

  • How to put it right, step by step
  • The manual page for this fault (page 85), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Viessmann manual for the Vitodens 100-W. Check the model on the data plate before you order parts.

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