Viessmann Vitodens 100-W fault 694

Burner in a fault state, signal comparison deviation, flue gas high limit safety cut-out

Gas boiler

What it means

Burner fault state caused by a signal comparison deviation relating to the flue gas high limit safety cut-out sensor.

Likely causes

  1. Signal comparison deviation, flue gas high limit safety cut-out
  2. Faulty sensor
  3. Faulty plug-in connection or lead to sensor
  4. Flue system leak causing flue gas recirculation
  5. Incorrect gas flow pressure
  6. Flue gas leakage
  7. Blocked flue system
  8. Simultaneous operation of boiler and air-extracting appliances
  9. Negative pressure created by extractor hoods, extractors, air conditioning units, or central vacuum cleaning systems
  10. Accumulation of condensate blocking flue system
  11. External causes sealing the flue system
  12. Inadequate supply of combustion air
  13. Building modifications affecting cable/pipework routing, cladding or partitions

Where to start

  1. Check plug-in connection and lead to sensor
  2. Check sensor
  3. Check the flue system for tightness (flue gas recirculation).

The full answer, free

  • 17 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 87), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Viessmann manual for the Vitodens 100-W. Check the model on the data plate before you order parts.

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