Grant Aerona R290 fault 1

Pump over-voltage protection

Heat pump

What it means

When the voltage is between 265V and 275V, the pump will stop working and enter over-voltage protection mode. When the voltage returns to normal, the pump will re-start working.

Likely causes

  1. Supply voltage between 265V and 275V
  2. Abnormal mains voltage
  3. Poor pump performance
  4. Fuse is burnt out
  5. Connection to PCB is loose or disconnects
  6. Pump failure
  7. Too low voltage
  8. Pump rotors are stuck
  9. Gas in the pump
  10. Inlet pressure too low
  11. Flow regulators or restrictors fitted in circuit
  12. Valves not fully open causing flow restriction
  13. External electrical isolator switched to OFF position
  14. Heat pump switched OFF at the controller
  15. No demand from heating system controls
  16. Outdoor temperature too high to call heat pump on (weather regulated zones)
  17. Active error code present on controller
  18. Outside air temperature at or below 6°C
  19. System water temperature at or below 6°C
  20. Outdoor temperature too high for weather compensated zones to call heat pump
  21. Active error code on controller display
  22. Insufficient flow rate through primary circuit
  23. Pump fault or blockage causing low flow
  24. Wire disconnection or wiring error between the heat pump, wiring centre and touch screen display
  25. Fuse on the hydraulic module PCB may have failed
  26. Fuse on the Smart Controller wiring centre PCB may have failed
  27. PWM circulating pump not modulating correctly
  28. Blockage or air in primary circuit
  29. External electrical isolator switched OFF for extended period during cold weather
  30. Outdoor air temperature (T4) below 7°C combined with low return (TA) or flow (TB) water temperature below 6°C

Where to start

  1. Check MAX LED for maximum pump RPM/PWM feedback status
  2. Check PWM LED for active PWM signal status
  3. Check incoming supply voltage with multimeter

The full answer, free

  • 81 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 85), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the Grant manual for the Aerona R290. Check the model on the data plate before you order parts.

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