Vokera Pinnacle Combi fault COM

Appliance PCB communication lost

Gas boiler

What it means

Signal indicating communication with the appliance PCB has been lost for more than 30 seconds. The boiler continues to operate but with no display or keys.

Likely causes

  1. PCB communication fault
  2. Display board wiring fault
  3. Ignition failure
  4. Flame instability

Where to start

  1. Check wiring between display and main PCB
  2. Check PCB function
  3. Check Flow probe value against expected boiler flow temperature

The full answer, free

  • 16 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 8), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Vokera manual for the Pinnacle Combi. Check the model on the data plate before you order parts.

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