Vokera Synergy fault E050

Smoke obstruction error low power

Gas boiler

What it means

Smoke/flue obstruction error at low power, transitory alarm.

Likely causes

  1. Flue/smoke obstruction at low power
  2. Primary heat exchanger requiring cleaning (related to fault E091)

Where to start

  1. Insert fumes analysis probe until it reaches the stop
  2. Press key combination (+ for >2 sec) to enter CO menu showing fan speed in CH
  3. Set fan speed to MAX value - boiler operates at maximum output

The full answer, free

  • 10 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 27), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Vokera manual for the Synergy. Check the model on the data plate before you order parts.

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