Vokera Synergy fault E099

Reset attempts exhausted

Gas boiler

What it means

Reset attempts exhausted, definitive alarm.

Likely causes

  1. Repeated failure to clear underlying alarm condition after 5 reset attempts
  2. Repeated reset attempts exceeded
  3. Underlying fault not resolved after repeated reset attempts
  4. Repeated reset attempts without resolving underlying fault

Where to start

  1. Disconnect the boiler from the electricity supply and then reconnect to reactivate operation

The full answer, free

  • How to put it right, step by step
  • The manual page for this fault (page 27), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Vokera manual for the Synergy. Check the model on the data plate before you order parts.

Other Vokera Synergy fault codes