Vokera Pinnacle Combi fault E099

Reset attempts exhausted

Gas boiler

What it means

Displayed after a maximum of 5 consecutive unlocking/reset attempts have been made from the interface without successfully restoring operation.

Likely causes

  1. Underlying fault not resolved by repeated resets
  2. Persistent lockout condition

Where to start

  1. Count number of reset attempts made
  2. Identify root cause of original fault before further resets

The full answer, free

  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 6), right under the answer

Safety: Isolate gas and power before you open the case. If you have been into the gas side, do a tightness test, and a combustion and flue check before you hand back. Gas Safe (UK) or RGI (Ireland) work only.

From the Vokera manual for the Pinnacle Combi. Check the model on the data plate before you order parts.

Other Vokera Pinnacle Combi fault codes