LG Therma V fault CH21

PCBA NG (fault finding function result)

Heat pump

What it means

Result code output by the manual fault diagnostic function indicating the PCB assembly (inverter PCB) tested NG (not good/failed) during the diagnostic sequence.

Likely causes

  1. Compressor clogged
  2. Compressor internal break / short
  3. Overload operation - Outdoor fan restraint, shielding, clogging
  4. H/Sink and C/Box contact due to defective inverter connection
  5. IGBTM burnout, PCB work bad
  6. Inv PCB (Outdoor) reassembly issue
  7. Inverter PCB assembly or connector connections not in good condition
  8. IGBTM (IPM) failure
  9. Fan locked
  10. Obstruction/shield around the heat exchanger
  11. Insufficient distance between product and wall
  12. Piping condition issues such as pipe bending
  13. EEV operation/connection status fault
  14. Abnormal refrigerant pressure
  15. Compressor restraint
  16. Compressor wiring reverse phase loss
  17. Short circuit or opening of internal connection line in compressor
  18. Compressor winding resistance out of spec
  19. Compressor insulation resistance failure
  20. Inverter PCB assembly or connector connection fault
  21. IGBTM failure

Where to start

  1. Enter functions using LGMV (PC or Mobile)
  2. Perform a diagnostic function via LGMV
  3. Check inverter PCB assembly and connector connections are in good condition

The full answer, free

  • 7 more checks in order
  • The readings and component tests from the manual
  • How to put it right, step by step
  • The manual page for this fault (page 98), right under the answer

Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.

From the LG manual for the Therma V. Check the model on the data plate before you order parts.

Other LG Therma V fault codes