Mitsubishi Ecodan fault E5
Main remote controller communication failure (transmission error)
Heat pumpWhat it means
Displayed if the FTC cannot find an empty transmission path for 3 minutes and thus cannot transmit, or the data sent by the FTC is different to what was expected 30 consecutive times.
Likely causes
- 2 or more main remote controllers have been connected to the FTC
- Fault with main remote controller transmission/receiving circuit board
- Electrical noise causes interference with transmission/reception of data for main remote controller
Where to start
- Only connect 1 main remote controller to 1 FTC indoor unit board
- After installation of outdoor unit, pipework and electrical wiring, recheck that there is no water leakage, loosened connections or miswiring
- Measure impedance between the ground and the power supply terminal block (L,N) on the outdoor and indoor units with a suitable 500V ohmmeter
The full answer, free
- 1 more check in order
- The readings and component tests from the manual
- How to put it right, step by step
- The manual page for this fault (page 51), right under the answer
Safety: Isolate the outdoor unit and any backup heater, and give the inverter capacitors time to discharge before you open the electrics. Anything on the refrigerant circuit needs F-gas certification.
From the Mitsubishi manual for the Ecodan. Check the model on the data plate before you order parts.
Other Mitsubishi Ecodan fault codes
- 1Main remote controller display is blank
- 10Temperature of DHW tank water dropped
- 12Water leakage
- 13Heating system does not reach the set temperature
- 14In 2-zone temperature control, only Zone2 does not reach the set temperature
- 15When a PUHZ-FRP outdoor unit is connected, DHW or heating operation cannot run
- 16When a PUHZ-FRP outdoor unit is connected and in heat recovery operation, the set...
- 19Water discharges from pressure relief valve (primary circuit)
- 2'please wait' remains displayed on main remote controller
- 20Water discharges from pressure relief valve (sanitary circuit)
- 23Noisy water circulation pump
- 25Mechanical noise heard coming from the cylinder unit
- 26Water circulation pump runs for a short time unexpectedly
- 3Main screen appears then disappears after pressing ON button
- 33L6 error (circulation water freeze protection error) occurs during DHW or LP mode...
- 34The energy monitor value seems not correct
- 4LED2 on FTC is off (FTC powered on independent source)
- 5LED2 on FTC is blinking
- 6LED4 on FTC is off
- 7No water at hot tap
- 8Cold water at tap
- 9Water heating takes longer
- E0Main remote controller communication failure (reception error)
- E1Main remote controller control board failure